PlayBook
  • Hello World
  • Principles
    • Understanding Truth
    • System Values
    • Limits of Engagement
    • Long-term Players
  • Starting at TVP
    • Applying
    • A-Player Attributes
    • Compensation Principle
    • Joining
    • Short-Term Hires
    • Guest Co-passengers
  • Failing at TVP
    • Realignment Solitude
  • Succeeding at TVP
    • DKRs and Goal Setting
    • Feedback Loops
      • Monthly Status Check
    • ETA Culture
    • Daily Logs
    • Weekend Syncups
    • 6-month Audit
  • Operating at TVP
    • Silent Meetings
    • Effective Communication
    • Work Schedule
    • Taking Time off
    • Getting Paid
    • Jarvis
    • Upgrading Playbook
  • Evolving at TVP
    • Basics of Ascending
    • Problem Solver Path
    • Problem See-er Path
    • Organisational Maturity Path
    • Team Maturity Path
  • Exiting TVP
    • Celebrating Goodbyes
  • Executing at TVP
    • Empathy in a Team
    • Understanding 'Done'
    • Self-Reponsibility
    • Critical Constraint
    • Purpose Driven Action
    • Level 2
      • Affordance
      • Second Order Thinking
      • Truth Seeking
      • Systems Thinking
      • Compounding
    • Level 3
      • Observe
      • Understanding Value
      • Output as a Process
      • Seeing the Real 'Why'
      • Leading
    • Alpha
      • Run-time Outcome != Output
      • Asking the Right Question
      • Understanding Value
      • Influence
      • Team as the atomic unit
  • Changelog
Powered by GitBook
On this page
  • How to Ask effectively
  • How to respond effectively
  • Easy Hacks

Was this helpful?

  1. Operating at TVP

Effective Communication

When you speak, you are demanding someone else’s mind space to be at your volition albeit momentarily; be respectful of that leverage, for else it shall wither away very fast in a team of doers.

PreviousSilent MeetingsNextWork Schedule

Last updated 4 years ago

Was this helpful?

How to Ask effectively

Make your Ask:

1. Explicit Include what it is that you want the other person to do. If they don't know, they can't deliver.

2. Complete When you write; before you send it; validate that the receiver will have all the inputs that they need, to deliver the output that you need.

3. Cognitively Light Easiest asks are the ones that can be responded with a yes/no. Helping them helps you.

How to respond effectively

1. Start with Answer first This is contrarian to how most of us are taught to think. Spend time unlearning.

When you speak, you are demanding someone else’s mind space to be at your volition albeit momentarily; be respectful of that leverage, for else it shall wither away very fast in a team of doers.

2. Focus not on what you want to say, but what you want to communicate The former is about you, the latter is about them. Focus on what is it that will get them on the same page. This will require mindfulness.

3. Choose Data over Opinion Replace adjectives with data: eg. The site performance is now much faster ❌ The site loading speed is now under 9 seconds for complete load ✅

Eliminate weasel words and affirmation biases: eg. I see the market moving towards staking ❌ I see that 30% of the current market would need staking services ✅

Recommended read:

Easy Hacks

  1. Think before you speak

  2. Prefer writing over speaking

  3. Use lists. They are easier to read.

Source:

How to write like an Amazonian
The Pyramid Principle - Lessons from McKinsey